Terms & Conditions

1.Pricing
Goods are invoiced at the prices ruling on the date of delivery.
All prices quoted are in Australian dollars and are exclusive of:
a) Taxes (Including GST) and duties, and
b) Any delivery charges or surcharge, or both, otherwise imposed by Haiton Int'l Pty Ltd in its absolute discretion.
Any tax or other impost on the production, sale or shipment or any Goods sold by Haiton Int'l Pty Ltd  now imposed or hereafter becoming effective shall be added to the price quoted and shall be paid by the Purchaser to Haiton Int'l Pty Ltd .
Any orders placed by the Purchaser under the value of a $300.00 will attract a freight charge.
Pricing is subject to variation without notice.

2.Delivery
Haiton International Pty Ltd shall use its best endeavours to deliver the Goods to the Purchaser on or before the estimated delivery date but Haiton International Pty Ltd is under no liability whatsoever for any failure or delay in the delivery of the Goods unless Haiton International Pty Ltd has given a written guarantee of delivery specifying agreed liquidated damages and a loss has actually been suffered by the Purchaser.
Haiton International Pty Ltd reserves the right to deliver any one or more consignments as part delivery with each consignment to be paid for in accordance with these Standard Terms.
Goods ordered by Purchaser shall be despatched by Haiton International Pty Ltd to the Purchaser at the Purchaser's usual place of business provided that from the time the Purchaser signs for the Goods Haiton International Pty Ltd risk of any loss or damage to the Goods from whatever cause shall be borne by the Purchaser. Any damages to items must be notified by phone or writing within 24 hours.

3.Account terms
Unless otherwise stated and subject to satisfactory and continuing credit approval by Haiton International Pty Ltd, Credit Account payment terms are as follows:

?If approved for 30 day terms - payment in full must be made on or before the last day of the month following the invoice date;
?If approved for 7 day terms - payment in full must be made within 7 days of the invoice date.
A penalty charge will accrue on overdue payments at the rate of 2 per cent per month converted to a daily basis from the date due for payment for each day until the date of actual receipt of payment by HAITON.
Unless a Credit Account is in place with HAITON prior to the date of the Purchaser's order, payment for all Goods shall be made on delivery.

4.Returns Policy
Subject to these Standard Terms, Goods will not be accepted for return of credit without the prior approval of Jeff's Electronics.
Non standard or specially manufactured Goods are not returnable.
Haiton International Pty Ltd reserves the right to impose a surcharge, of up to 35 per cent, on the price of any Goods returned. Haiton International Pty Ltd may in its absolute discretion impose a charge, levy or tax associated with the return of Goods including, but not limited to, freight costs.
Any claim in respect of faulty or defective Goods, or in respect of any incorrect supply of Goods, must be made by the Purchaser within 7 working days of the receipt of the Goods. After 7 days, Haiton International Pty Ltd strictly does not accept the return of Goods.

5.Limitation of Liability
Haiton International Pty Ltd accepts no liability to the Purchaser or to any third party for any loss or damage of any kind whatsoever including without limitation loss of profit and consequential loss caused by any act, negligent or otherwise, or omission by Haiton International Pty Ltd its servants or agents or any other persons in any way related to or arising out of the supply or non-supply or performance or non-performance of anything or any service provided for or contemplated by or in pursuance of this Agreement.

6.Warranties
In respect of Third Party Goods, Haiton International Pty Ltd assigns the benefit of any manufacturer's warranty given by the manufacturer of the Goods only and itself gives no warranty.


For Goods manufactured by Haiton International Pty Ltd, we warranties are as described in terms of the written guarantee document (if any) delivered with the Goods.

 

All items are covered by the manufacturer's standard warranty. These terms are listed for each individual item on the website. Not all warranties are onsite. Smaller items may be a back-to-base warranty.  Digital controllers purchased from us should always be diagnosed and installed by a suitably qualified person, if incorrectly installed they will suffer irrepairable damage, for this reason WE CANNOT OFFER ANY WARRANTY on this type of parts.

 

If there are any further enquiries, please do not hesitate to contact us by email at info@haiton.com.au or on (02) 97587068 before purchasing.

 

Warranty DOES NOT COVER ANY PERISHABLE PRODUCTS lost due to the fault of any item sold. If an item is out of warranty then the customer is liable to pay any further charges incurred after the date of expiration. Warranty can be voided if customers tamper, alter or have another 3rd party repair any faults that may occur during the period of warranty without prior written approval from the manufacturer. If this is the case, the customer will be fully responsible for the item once the warranty is voided.

 

Any purchases have been made at Haiton, we are the only and final one who reserves and has the right to interpret and verify any technical issues related to products warranties. Any customer deal with Haiton must comply with Haiton's policy.

7.Air Conditioning’s Warranty and Claims

Service under warranty shall only be available between the hours of 8.30am to 5.00pm Monday to Friday, and excludes public holidays, and warranty does not include routine maintenance service including filter cleaning, rectification of faults arising from power failure, misuse of equipment, lack of routine maintenance or operator error.

 

Warranty for the purpose of this product is either:

a)  Installation warranty; a guarantee of workmanship and associated ductwork and materials on new installations for a period of 12 (twelve) months from date of Installation whereby Haiton Air Conditioning & Refrigeration Pty Ltd will repair the product in the event of any defect,

 

b)  Service warranty; a guarantee of workmanship for service repair work for a period of 3 (three) months where the works will be performed again in the event of any defects associated with the initial service work.

 

All costs of freight and travelling expenses associated with making a claim under this warranty are to be paid by the Customer.

 

The Goods come with guarantees that cannot be excluded under the Australian Consumer Law. The Customer is entitled to a replacement or refund for a “major failure” and for compensation for any other reasonably foreseeable loss or damage.  The Customer is also entitled to have the Goods repaired or replaced if the Goods fail to be of acceptable quality and the failure does not amount to a “major failure”.

 

The benefits to you given by Haiton Air Conditioning & Refrigeration’s warranty are in addition to other rights and remedies that you may have under law in relation to the products to which this warranty relates.

 

Air conditioners for commercial uses are required to have services done quarterly every year. For domestic uses, it is required to have servicing done twice a year. Servicing fees are $180. Inabilities to have the servicing done may fail the warranty.

 

If the Customer wishes to make a claim under this warranty, it should:

• contact: 02 9749 5401,or

•visit Haiton Air Conditioning & Refrigeration Pty Ltd  Head Office
   Unit 19,4a Bachell Ave, Lidcombe NSW 2141

 

Address:​

Unit 19/4A (Main Store) and Unit 27/4A

Bachell Ave,

Lidcombe  NSW 2141

Call us 

Tel: (02) 9749  5401
               9749 9532

Email us :

          info@haiton.com.au
          sales@haiton.com.au
          jeff@haiton.com.au
          lisa@haiton.com.au

 

We Accept

Trading Hour

          Mon - Fri 7:30 am -6:15 pm

          Sat 9:30 am -2:30 pm

 

© 2023 by Copyright® 2011 Haiton International Pty Ltd, All rights reserved.